Cortex vs Traditional Chatbots

Not all chatbots are equal. Compare what you get with Cortex versus basic chatbots and CRMs with chat.

FeatureCortexBasic ChatbotsCRMs with Chat
Real conversational AIโœ“ Understands context, responds naturallyโœ• Fixed if/then flows~ Basic or expensive add-on
Integrated CRMโœ“ Contacts, customers, opportunitiesโœ• Not includedโœ“ Yes, but no AI
Smart catalogโœ“ Upload your files, agent learns everythingโœ• Manual FAQs onlyโœ• Not included
WhatsApp + Widget + Telegramโœ“ Native multi-channel~ Limited WhatsApp~ WhatsApp as add-on
Analytics & reportsโœ“ Full dashboardโœ• Basic metrics~ Limited reports
Automatic quotesโœ“ Bot calculates prices in real timeโœ• Noโœ• No
Human handoffโœ“ Alerts you when you need to step in~ Basic rules onlyโœ“ Yes
Personality customizationโœ“ Tone, style, business phrasesโœ• Fixed messagesโœ• No
USD billingโœ“ US Dollars~ Varies~ Some
Starting priceโœ“ $29/mo~ $20โ€“$100/moโœ• $90โ€“$300+/mo

Why is Cortex different?

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Not a chatbot โ€” the brain of your business

AI that understands your catalog, prices and policies. Responds like your best salesperson, not with generic pre-written messages.

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Everything included, no surprises

CRM + Analytics + AI for one price. No extra charges for features that elsewhere are $30+/mo add-ons.

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Built for real business

Billing in USD, support in English and Spanish, designed for SMBs worldwide. Launch a real AI experience from day one.

Ready to leave basic chatbots behind?

Try Cortex and discover the difference of an agent with real AI.

See Plans & Pricing โ†’